Delivery
At Click Floor UK, we’re committed to making your flooring purchase as smooth and straightforward as possible—from the moment you place your order until it arrives at your doorstep. Below, you’ll find all the key details about our delivery process, including lead times, shipping methods, and costs.
Delivery Times & Methods
We strive to dispatch orders promptly so you can start enjoying your new flooring as soon as possible. Typical delivery times vary depending on the product type and stock availability. Most in-stock items are delivered within 4 working days, while special orders or bespoke products may require a bit longer.
To ensure safe and efficient transport, we partner with reputable couriers who specialise in handling flooring materials. They’re committed to delivering your order carefully and on time, keeping you updated with tracking information along the way.
Delivery Costs
We believe in transparent pricing, so the delivery fee is clearly outlined before you complete your purchase. Our current delivery rates are as follows:
- Standard Delivery: £* per order
- Express Delivery (if available): £* per order
- Bespoke Delivery (if available): £* per order
Please note: Additional charges may apply for deliveries to remote locations, or if special delivery arrangements are needed (such as a two-person team for large volumes). If that’s the case, we’ll always let you know before finalising your order.
Delivery FAQ
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How long will it take for my order to arrive?
Most in-stock orders arrive within 4 working days, but please refer to the product description or contact our team for a more accurate estimate.
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Do you deliver on weekends?
We may offer Saturday delivery for an additional fee of £*. Availability depends on your location and the courier’s schedule. Feel free to get in touch to confirm options.
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Can I pick a specific delivery date or time slot?
We will do our best to accommodate specific delivery requests. Although we cannot guarantee exact time slots, please contact our team, and we’ll work with the courier to find a suitable arrangement.
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What if I’m not at home when the delivery arrives?
If you’re unavailable, the courier will usually leave a note to arrange a re-delivery or collection from a local depot. You can also contact us beforehand to discuss safe delivery alternatives.
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How can I track my order?
After dispatch, we’ll provide you with tracking details. You can monitor your shipment online, and if you need further assistance, our support team is just a call or email away.
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Do you deliver overseas?
At this time, we primarily deliver within the UK. For international inquiries, please get in touch to discuss your options.
If you have any other questions or need further clarification, don’t hesitate to contact us. We’re here to ensure your delivery experience is hassle-free and straightforward.
